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QA & testing

Two tables of risk. Zero verdicts.

A redesign of the open risks and issues section from the UK government's official Test Completion Report template — the same document used in Case Studies #2, #6, and #7, this time the section that should answer "are we good to go?"

Same official DDTS template as Case Study #2, a different section. Illustrative example data — the template has no real project attached.

The pattern

A release readiness report exists to answer one question for a decision-maker who may not have read the detailed testing documentation: are we good to go? A page that lists risks and issues without ever stating a verdict has done the data collection but not the report's actual job.

Exhibit H

Section 6: open risks and issues

Test Completion Report (TCR) Template
Digital, Data & Technology Services (DDTS), published via Contracts Finder, UK Government.
Before
Open risks
R-04Third-party API latency
R-07Peak-load capacity
Open issues
I-11Minor UI misalignment
...no verdict stated anywhere on this page
After
Go — 2 monitored risks, 0 blockers
Third-party API latency — monitored, rollback plan in place
Peak-load capacity — monitored, scale-up triggers configured
Minor UI misalignment — accepted, no user impact
PDF ↗ Read the full template

Four sections of the same document, four separate weak pages — see Exhibits A, F, and G for the others.

What changed
  • 01

    The verdict leads

    "Go, 2 monitored risks, 0 blockers" is the release decision this section exists to inform — stated first, not left implicit.

  • 02

    Each item carries its posture

    Monitored vs. accepted replaces an undifferentiated row in a table.

  • 03

    Same risks, same mitigations

    Nothing about the underlying assessment changed — only whether the reader has to reconstruct the verdict themselves.

Why this matters

A risk log isn't a readiness decision

Listing risks is data collection. Stating whether the accumulated risk is acceptable to ship against is the judgment call a release readiness report is supposed to make on the reader's behalf — and it's the one thing this template's structure never explicitly asks for.

Have a report like this?

Send the page. I'll show you what it could look like.

If you've got a readiness review, go/no-go pack, or sign-off document where the risk data exists but the verdict doesn't, I'll take one page and redesign it — no cost, no obligation — the same way as above.