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QA & test reporting

The template itself teaches the wrong habit.

A redesign of the exit criteria section from the UK government's own official Test Completion Report template — the standard document every DDTS project uses to sign off a test stage.

This is a redesign of a blank template, not a completed project's real results. The five criteria and their status below are illustrative, used to show what the section could look like filled in.

The pattern

Test completion reporting exists to let a stakeholder make one decision quickly: is this ready to go live? A template that only asks for raw pass/fail rows — with no required verdict field — sets up exactly the kind of ambiguity that causes miscommunication at the highest-stakes moment of a project.

This isn't one team's bad habit. It's the structure the UK government's own standard template hands every contractor by default.

Exhibit B

Section 5: exit criteria

Test Completion Report (TCR) Template
Digital, Data & Technology Services (DDTS), published via Contracts Finder, UK Government.
Before
Exit criterionMet
All P1 defects closedY
All P2 defects closed or deferredY
100% of test scripts executedN
Requirements coverage ≥95%Y
No open sev1/sev2 risksY
no verdict — reader tallies it themselves
After
Conditional go — 4 of 5 met
✓ All P1 defects closed
✓ All P2 defects closed or deferred
✓ Requirements coverage ≥95%
✓ No open sev1/sev2 risks
✕
98% of scripts executed
2% deferred to next release — agreed action logged
PDF ↗ Read the full template

The template's own instructions tell authors to "insert a graph or table" for test execution and requirements coverage with no guidance on synthesis — the same gap runs through the whole document, not just the exit criteria section.

What changed
  • 01

    Added the verdict the table never states

    "Conditional go" is the actual answer to the only question that matters — stated up front, not left for the reader to tally.

  • 02

    Flagged the exception, not just listed it

    The one unmet criterion is visually distinct and carries its agreed action inline — no defect log lookup required.

  • 03

    Same five rows, same statuses

    Nothing about the underlying test result changed — only how quickly a reader can act on it.

Why this matters

Fixing the template fixes every project that uses it

Redesigning one completed report helps one project. Redesigning the template that every DDTS contractor is handed by default is the highest-leverage version of the same fix — it changes the starting point for every test stage sign-off that follows.

Have a report like this?

Send the page. I'll show you what it could look like.

If you've got a QA report, test plan, or sign-off document where the underlying testing is solid but the reporting isn't landing, I'll take one section and redesign it — no cost, no obligation — the same way as above.